On 6 November, Managing Director Andrew Stivers was joined by other senior industry leaders and AI and media experts as they explored the role of AI in the future of media at the “Re-Scripting Media Summit: A Thought Leadership Forum on the Role of AI in the Future of Media,” hosted by Marsh .

Dr. Stivers discussed risks associated with implementing artificial intelligence in applications that directly interact with consumers, including consumer data privacy concerns, the use of AI in customer service, and AI’s role in the generation and personalization of consumer-facing content.