Consumer Protection
View all experts in Consumer Protection
View all experts in Consumer Protection
NERA’s consumer protection experts have extensive experience in high-stakes law enforcement investigations, private arbitration, and litigation, offering clients a comprehensive understanding of consumer markets and the regulations that surround them.
We advise across the full range of consumer facing markets, including far-flung fields such as aviation and investment services, digital platforms and online marketplaces, and established media, energy, and retail. Our experts have testified in state and federal court, as well as in private matters involving the National Advertising Division (NAD). NERA helps clients navigate complex issues such as deception, false advertising, privacy, and unfair practices. Our team is adept at integrating economic analysis with consumer insights, ensuring our clients are well-equipped to address the rapidly evolving landscape of consumer behavior and regulatory requirements.
The Economics of Consumer Markets
Companies are responding to rapidly changing markets and technology with innovative promotional and pricing practices. NERA’s consumer protection experts are at the forefront of helping clients understand the effect of those practices on consumers and their businesses.
Consumer Damages Estimation and Large Dataset Analysis
NERA experts have decades of experience estimating consumer damages and analyzing large datasets related to consumer transactions and marketing flows. Our approach is grounded in established economic practices, utilizing client data and academic research to provide accurate assessments of potential harm and injury. By combining our deep market knowledge with rigorous data analysis, we help businesses and trade groups develop effective regulatory strategies that protect consumers and foster economic growth and innovation.
Consumer Perceptions and Surveys
Surveys are a pillar of our consumer protection work, as deception and false advertising cases depend heavily on evaluating the consumer’s perception of products and interpretation of claims. NERA’s large, experienced consumer perception and survey team provides consulting and expert testimony on the design, implementation, analysis, and critique of surveys—particularly related to litigation—across industries. Our experts work together to integrate consumer insights with economic frameworks and business data analysis to develop effective solutions.
Regulatory Cost Benefit Analyses and Economic Justifications for Regulation
Our consumer protection experts provide businesses and trade groups with economic analysis backed by government experience, data, and market knowledge. We help regulatory agencies develop appropriate, efficient, and effective regulations and regulatory agendas that protect consumers while ensuring economic growth and innovation.